If you have any questions about us here at UK iPod Repairs, or how we work that aren't answered below, then please get in touch.
Because we are the original iPod/iPhone repair specialists in the UK Est. 2001 and have more experience than anyone else in Europe when it comes to iPod and iPhone repairs.
Because we are not a virtual company run from a spare room, you can visit our office and have your iPod repaired while you wait.
No this data will never be affected during repair
You can remove your sim before you send in your iPhone but please let us know your passcode for testing purposes
We DO NOT sell or share your information with any third parties
We pride ourselves on having the fastest turnaround time, 98% of repairs are completed and despatched on the same day we receive your iPod or iPhone, you will be contacted on receipt if there is any delay
You can come to our office just outside Brighton in Sussex and have it fixed while you wait. Directions here
Or if your not local select and fill out a repair form on the Fix my iPod page, then package your iPod or iPhone carefully and post via Royal Mail Special Delivery, or a similar insured carrier.
Apple state any repair voids your warranty, However any repair completed correctly with Apple genuine parts like ours will show no signs of it being repaired.
No, we only use original genuine grade A parts in repairs
We offer 3 months warranty on all parts and repairs.
We will offer you the option to pay the difference and have your iPhone or iPod fixed
Or we can refund you what you have paid minus £10 and return your iPod or iPhone as it arrived
Or refund you in full and dispose or recycle of it for you
We accept Visa, Mastercard, Switch, Maestro, Solo, Visa Delta & PayPal via our online payment system.
Normally only if your having your hard drive or certain logic boards replaced, with all other repairs it is very rare to lose data but we can't be held responsible if it is lost in the repair process so please always make sure your iPod is backed up before you send it in.
There are quite a few programs out there, a couple we have used are http://ipodrip.com/ and http://www.ephpod.com
We work on your actual iPod or iPhone and return it to you.
You can send your iPod or iPhone to us in pieces but due to the amount of time it takes our technicians to test these there will be an inevitable extended repair time and possibly extra cost.
If your question wasn't answered here, please let us know by contacting us here.