UK iPod Repairs

iPod and iPhone repairs

Terms and Conditions

  • Fix-it sales ltd
  • Vat reg number 878578935
  • Company reg number 4199286

Copyright Information

All logos and pictures used on ukipodrepairs are the sole property of Fix-it sales ltd unless used from another source with permission from that respective owner. Attempts to steal, deface, change, and or use our pictures for profit without the permission from Fix-it sales ltd will be punishable by the full extent of the law.

Repair warranty

Our repairs carry a limited 3 month warranty, In the unlikely event your unit becomes faulty within the warranty period please send the unit back with a copy your repair Ref No. and a covering letter stating current fault (we are not liable for your costs to return the unit to us). We will assess the problem and If it is related to the initial repair, we will carry out a further repair free of charge and return at no cost. If the unit has further problems not related to original repair or parts not replaced in previous repair we will contact you and let you make a decision with regards to the cost. We will attempt a re-repair on your unit up to 2 times after the initial repair. If after this, the unit is still faulty we will issue a refund. We will need to see the unit and make sure its faulty prior to issuing a refund.

To clarify: If you send a unit to us under the repair warranty, the cost of the postage to send the unit to us will be covered by you, however we will return the unit to you free of charge if a problem is found. If the problem is not related to the original fault or no fault is found, return postage charges will apply.

This warranty does not apply to and no responsibility is accepted for goods which have suffered or been subjected to undue wear and tear accident mis-use improper application, modification, neglect or overloading and in no circumstances shall the Company be liable for loss or damage of any kind indirectly or directly caused by or arising from goods supplied or for any accident or injury to personnel or damage to property howsoever arising from or in the course of using such goods.

Accessories and Miscellaneous items

Please do not send any accessories in with repairs unless we have specifically requested them We cannot be held responsible for any loss or damage to accessories whilst in our possession (SIM cards, chargers, boxes, cases, cables, etc).

Data

When sending in your device always make sure you have a back up of any data stored on it, we do our up most to leave data untouched but we cannot be held responsible for any loss of data during repair.

Privacy Policy

Your privacy is critically important to us. At ukipodrepairs we have two fundamental principles:

  • We don't ask you for personal information unless we truly need it.
  • We don't share/sell your personal information with anyone except to comply with the law.